Cadogan appoints Head of Residential Lettings

Carpmael has over 30 years’ experience in the prime central London residential property market; most recently as a Director at leading estate agency W.A. Ellis, which merged with global real estate advisory firm JLL in 2014.

Carpmael will manage the residential lettings portfolio for the 93-acre Estate spanning Chelsea and Knightsbridge, including locations such as Sloane Street, Sloane Square, Pavilion Road and the King’s Road. Her responsibilities include the development of the portfolio and overseeing the team to ensure an outstanding customer experience for residents.

During her time at W.A. Ellis/JLL, Carpmael played a vital leadership role, working with development teams to promote the lettings business, improve customer service and identify areas of growth. She led on Private Rented Services for clients including The Crown Estate, London & Oriental and Chelsfield.

Karen Carpmael will report directly to CEO, Hugh Seaborn, who comments: “Karen’s extensive experience in the sector made her an ideal fit for the role at Cadogan. She will further strengthen our position as the ‘go to’ for anyone who is thinking of renting a home in the neighbourhood,  working with the lettings team to build relationships with partners, identify opportunities to improve the portfolio and deliver the best possible customer experience for both existing and new residents.”

Carpmael adds, “Cadogan has an incredible property portfolio and unique position at the heart of the local community, so I’m delighted to be part of the team. Their 300 year heritage is balanced with a progressive, innovative approach to property management. The average tenancy rate is already extremely high due to the location and close relationships that the team build with residents through a programme of regular communication, invitations, offers and events, but I look forward to developing this further.”

Cadogan residents benefit from a transparent lettings process (no administration, referencing or inventory fees), dedicated 24 hour emergency service and complimentary concierge service. In addition to the let residential portfolio, the Estate incorporates retail, office and leisure uses – including extensive private gardens, schools and cultural icons such as The Saatchi Gallery, Cadogan Hall and Royal Court Theatre. A substantial stewardship strategy includes committing over £1.3 million each year to subsidise affordable, community and key worker housing in the local area.